Returns Policy and Terms of Service

See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Please note that we cannot prevent delays due to customs processes.

Payment Options

GITAS Portal keeps your payment information secure. GITAS Portal never receive your credit card information.


Return & Exchanges

We accept returns and exchanges. Contact us within - 7 days of delivery.

Ship items back within: 14 days of delivery. Please note that items must be returned in the condition in which it was shipped.

We don't accept cancellations

However, please contact us if you have any problems with your order.

The following items cannot be returned or exchanged

Due to the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

  • Custom or personalized orders
  • Items on sale (except where such terms have been varied in accordance with the sale)

 Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.